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8px;border-radius:999px;font-size:11px;font-weight:700;white-space:nowrap}.hchip.HOT{background:var(--chip-hot-bg);color:var(--chip-hot-fg)}.hchip.WARM,.hchip.UNPAID{background:var(--chip-warm-bg);color:var(--chip-warm-fg)}.hchip.COLD{background:var(--chip-cold-bg);color:var(--chip-cold-fg)}.hchip.PAID{background:var(--chip-paid-bg);color:var(--chip-paid-fg)}.hchip.MED{background:var(--chip-hot-bg);color:var(--chip-hot-fg)}.hchip.NEUTRAL{background:var(--surface-2);color:var(--muted);border:1px solid var(--border)}.t-over{color:var(--danger);font-weight:600}.t-warn{color:var(--amber);font-weight:600}.pl-toolbar{display:flex;flex-wrap:wrap;gap:8px;align-items:center;margin-bottom:10px}.seg{display:inline-flex;border:1px solid var(--border);border-radius:8px;overflow:hidden;background:var(--surface)}.seg button{border:none;background:none;padding:6px 11px;font-size:12.5px;color:var(--muted);cursor:pointer;font-family:inherit}.seg button+button{border-left:1px solid var(--border)}.seg button.on{background:var(--green-700);color:#fff;font-weight:600}.fchip{border:1px solid var(--border);background:var(--surface);color:var(--text);border-radius:999px;padding:4px 11px;font-size:12px;cursor:pointer;font-family:inherit}.fchip.on{background:var(--green-50);border-color:var(--green-600);color:var(--green-700);font-weight:600}.fchip-select{border:1px solid var(--border);background:var(--surface);color:var(--text);border-radius:999px;padding:4px 9px;font-size:12px;font-family:inherit;max-width:170px}.fchip-select.on{border-color:var(--green-600);color:var(--green-700);font-weight:600}.fstrip{display:flex;align-items:flex-end;gap:0;padding:10px 6px 4px;overflow-x:auto}.fstrip .fb{flex:1 1 0;min-width:84px;display:flex;flex-direction:column;align-items:center;gap:4px;cursor:pointer}.fstrip .fb .blk{width:100%;border-radius:8px 8px 4px 4px;min-height:18px;display:flex;align-items:flex-start;justify-content:center;color:#fff;font-weight:700;font-size:13px;padding-top:3px;transition:filter .15s}.fstrip .fb:hover .blk{filter:brightness(1.06)}.fstrip .fb .nm{font-size:11.5px;font-weight:600;text-align:center;white-space:nowrap}.fstrip .fb .val{font-size:11px;color:var(--muted);white-space:nowrap}.fstrip .fconv{flex:0 0 auto;align-self:center;font-size:11px;font-weight:700;color:var(--green-700);padding:0 4px;white-space:nowrap}.fstrip .fconv.nil{color:var(--muted);font-weight:500}.fstrip.big .fb .blk{font-size:15px}.kb{display:flex;gap:10px;overflow-x:auto;padding-bottom:8px;align-items:flex-start}.kb-col{flex:0 0 248px;width:248px;background:var(--kb-col);border:1px solid transparent;border-radius:12px;padding:8px}.kb-col.drop{border-color:var(--green-600)}.kb-head{font-size:13px;font-weight:700;display:flex;align-items:center;gap:6px}.kb-head .dot{width:9px;height:9px;border-radius:50%;flex:0 0 9px}.kb-sub{font-size:11.5px;color:var(--muted);margin:2px 0 8px;min-height:15px}.kb-list{display:grid;grid-template-columns:minmax(0,1fr);gap:7px;max-height:68vh;overflow-y:auto}.kb-card{min-width:0;background:var(--surface);border:1px solid var(--border);border-left:3px solid var(--border);border-radius:10px;padding:8px 9px;font-size:12.5px;cursor:pointer;box-shadow:var(--shadow)}.kb-card.OVERDUE{border-left-color:var(--danger)}.kb-card.WARN{border-left-color:var(--amber)}.kb-card .top{display:flex;align-items:flex-start;gap:6px}.kb-card .top b{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.kb-card .ln{margin-top:3px;color:var(--muted);font-size:11.5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.kb-card .ln.strong{color:var(--text)}.kb-card .upsell{margin-top:4px;color:var(--upsell-fg);font-size:11.5px;font-weight:600}.kb-empty{color:var(--muted);font-size:12px;text-align:center;padding:10px}.c360{margin-bottom:12px}.c360-top{display:flex;gap:12px;align-items:flex-start;flex-wrap:wrap}.c360-ava{width:48px;height:48px;flex:0 0 48px;border-radius:50%;background:var(--green-700);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:19px}.c360-name{font-size:17px;font-weight:700}.c360-name small{font-size:12.5px;font-weight:400;color:var(--muted)}.c360-sub{font-size:12.5px;color:var(--muted);margin-top:2px}.c360-chips{display:flex;flex-wrap:wrap;gap:5px;margin-top:6px;align-items:center}.c360-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:8px;margin-top:12px}.c360-cell{background:var(--surface-2);border:1px solid var(--border);border-radius:9px;padding:8px 10px;min-width:0}.c360-cell .lab{font-size:10.5px;text-transform:uppercase;letter-spacing:.04em;color:var(--muted)}.c360-cell .v{font-weight:700;font-size:15px;margin-top:3px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.c360-cell .s{font-size:11px;color:var(--muted);margin-top:1px}.journey{display:flex;align-items:flex-start;overflow-x:auto;padding:12px 2px 4px;margin-top:10px;border-top:1px dashed var(--border)}.jstep{flex:1 0 104px;min-width:104px;position:relative;text-align:center;padding:0 4px}.jstep:before{content:"";position:absolute;top:6px;left:-50%;right:50%;height:2px;background:var(--green-600)}.jstep:first-child:before{display:none}.jstep.future:before{background:none;border-top:2px dashed var(--amber);height:0}.jdot{position:relative;z-index:1;width:14px;height:14px;border-radius:50%;background:var(--green-700);margin:0 auto;border:2px solid var(--green-700)}.jstep.future .jdot{background:var(--surface);border-color:var(--amber)}.jstep .jl{font-size:11.5px;font-weight:600;margin-top:5px}.jstep .jd{font-size:10.5px;color:var(--muted)}.jstep .jg{font-size:10px;color:var(--muted);position:absolute;top:-12px;left:-50%;right:50%}.qopts{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}.qopt{border:1px solid var(--border);border-radius:12px;padding:12px;background:var(--surface);display:flex;flex-direction:column;gap:6px;min-width:0}.qopt.RECOMMENDED{border:2px solid var(--green-600)}.qopt .qh{display:flex;align-items:center;gap:6px;font-weight:700}.qopt .qt{font-size:20px;font-weight:800}.qopt .ql{font-size:12px;display:flex;gap:6px;justify-content:space-between;border-bottom:1px dashed var(--border);padding:3px 0}.qopt .ql span:first-child{min-width:0;overflow:hidden;text-overflow:ellipsis}.qopt .ql.up span:first-child{color:var(--upsell-fg)}.upsell-item{border:1px solid var(--border);border-radius:10px;padding:8px 10px;margin-bottom:7px;font-size:12.5px}.upsell-item .nm{font-weight:700;color:var(--upsell-fg)}.counter{display:grid;grid-template-columns:260px 1fr;gap:12px;align-items:flex-start}.counter .vlist .vi{padding:8px 10px;border:1px solid var(--border);border-radius:9px;margin-bottom:6px;cursor:pointer;background:var(--surface);font-size:12.5px}.counter .vlist .vi.on{border-color:var(--green-600);background:var(--green-50)}@media (max-width: 768px){.c360-grid{grid-template-columns:repeat(2,1fr)}.qopts,.counter{grid-template-columns:1fr}.kb-col{flex-basis:78vw;width:78vw}.kb-list{max-height:none}}@media (max-width: 480px){.c360-cell .v{font-size:14px}.fstrip .fb{min-width:64px}.fstrip .fb .nm{font-size:10.5px;white-space:normal}.pl-toolbar .seg{width:100%}.pl-toolbar .seg button{flex:1}}.c360-chips .hchip{max-width:100%;overflow:hidden;text-overflow:ellipsis}.grid2{display:grid;grid-template-columns:1fr 1fr;gap:0 10px}.kb-sub .t-wip{color:var(--chip-hot-fg);font-weight:700}.kb-col.over-wip .kb-head{color:var(--chip-hot-fg)}.subst{display:flex;gap:4px;flex-wrap:wrap;margin:2px 0 6px}.subst span{font-size:10.5px;border-radius:999px;padding:1px 7px;background:var(--surface);border:1px solid var(--border)}.kb-card .opp{font-size:11px;color:var(--upsell-fg)}.opp-list{display:grid;gap:8px}.opp-row{border:1px solid var(--border);border-radius:10px;padding:8px 10px}.opp-row.current{border-color:var(--green-600)}.qpick{display:flex;flex-wrap:wrap;gap:5px;align-items:center}.qpick .fchip[disabled]{cursor:default;opacity:.85}.qpick .fchip .x{border:0;background:none;color:inherit;cursor:pointer;margin-left:4px;padding:0;font-size:11px}.needs-grid{display:grid;grid-template-columns:130px 1fr;gap:8px 10px;align-items:start}.needs-grid .lbl{font-size:12px;color:var(--muted);padding-top:5px}.tl{display:grid}.tl-row{display:flex;gap:8px;padding:7px 0;border-bottom:1px dashed var(--border);font-size:12.8px}.tl-ic{flex:0 0 22px;text-align:center}.tl-row.in .tl-text{border-left:3px solid var(--upsell-fg);padding-left:6px}.tl-text{color:var(--text);white-space:pre-wrap;word-break:break-word;margin-top:2px}.pkg-row{padding:8px 0;border-bottom:1px dashed var(--border)}.pkg-bar{display:flex;gap:3px;margin:6px 0 4px}.pkg-bar span{flex:1;height:7px;border-radius:4px;background:var(--kb-col);border:1px solid var(--border)}.pkg-bar span.on{background:var(--green-600);border-color:var(--green-600)}.rpt-kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px;margin-bottom:12px}.rpt-kpis .k{border:1px solid var(--border);border-radius:10px;padding:10px 12px}.rpt-kpis .k b{display:block;font-size:18px}.rpt-kpis .k span{font-size:11.5px;color:var(--muted)}.nodata{color:var(--amber);font-size:11.5px}@media (max-width: 768px){.needs-grid{grid-template-columns:1fr}.needs-grid .lbl{padding-top:2px}.grid2{grid-template-columns:1fr}}